Policies & Legal
These documents govern your use of Varayo services, outlining responsibilities, service guarantees, and rules of conduct. We encourage all customers to review them regularly.
Legal documents
Select a document below to review terms, privacy practices, acceptable use requirements, refunds/cancellations, and service-level commitments.
Terms of Service (TOS)
The core agreement covering billing, termination rights, warranties, and limitation of liability.
Service Level Agreement (SLA)
Guarantees for uptime, performance metrics, NOC response times, and credit remedies.
Acceptable Use Policy (AUP)
Rules for lawful and appropriate use of our network and services; prohibits abuse and illegal activity.
Privacy Policy
How Varayo collects, uses, protects, and discloses customer and personal information.
Refund & Cancellation
Procedures and conditions for cancellations, early termination fees, and refund eligibility.
Need a Copy or Clarification?
Request the latest signed version of a policy, or ask a compliance question.
Need assistance?
If you have any questions regarding these policies, please contact our Legal or Support teams.